Patients can book their appointments online or through other mediums but making them visit your office is a bit tough because there is more chance for the patients to reschedule their appointments. So your staff should confirm your patient appointment before the scheduled date. As a provider, you can also send SMS or Email reminders to your patients to remind them about their appointment. It will increase the work burden on your staff. Hence having online patient payment solutionin your practice will make the patient check-in process much easier than before.