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Break the silos All employees in an organization are Mexico Phone Number List important for setting up and managing knowledge management. Marten Mexico Phone Number List explains how all knowledge of the entire organization is bundled and made transparent for customers, users, employees and technicians. The effect is that employees see much better Mexico Phone Number List what their share is in the service and service provision to the customer.

Previously, people thought from their own silo, with knowledge Mexico Phone Number List management you break through those silos. The right answer in one go An important goal of knowledge management is that the right answer to a Mexico Phone Number List question themselves and in one go. EVBox aims to have 90% of the questions answered online on the website or via the app. It is continuously checked whether frequently asked questions should be added to the knowledge management. Or that the product can be improved so that the number of questions Mexico Phone Number List about it decreases.

The balance between personal and digital, you have to think about Mexico Phone Number List that in your strategy. If you are very good at that, it will Mexico Phone Number List lead to loyal customers, I am convinced of that. Getting started with knowledge management But, how do you start with knowledge management? You start from the customer. It has questions that Mexico Phone Number List need to be answered. And make sure you don't want to start too big.